Responsible gambling

At Grand Rush Casino, we understand the importance of responsible gaming and are committed to providing a safe and enjoyable experience for all our players.

Set Your Limits

We encourage you to set limits on your deposits, sessions, and losses to ensure that you don't exceed what you can afford. You can adjust these limits at any time through your account settings.

• Deposit Limits: Set daily, weekly, or monthly limits to control your spending.
• Session Reminders: Our system will remind you every 60 minutes of the amount of time you've been playing.

Time-Outs and Self-Exclusion

If you feel that you need a break from gaming, we offer both temporary and permanent time-outs:

• Temporary Time-Outs: Take a break from gaming for 24 to 72 hours.
• Permanent Time-Outs: Exclude yourself from our platform for up to 5 years.

Tools and Resources

We provide the following tools and resources to help you manage your gaming experience:

• Gambler's Help Online (Victoria): A confidential service providing support and counseling for problem gamblers in Victoria.
• Gambling Help Service (Australia): A free service offering information, advice, and counseling for problem gamblers across Australia.
• Lifeline: A 24/7 crisis support service providing emotional support and guidance.

Australian Standards

While we strive to meet Australian standards, we acknowledge that our offshore Curaçao license means we don't have the same level of regulatory oversight as licensed operators in Australia. We're committed to continuously improving our responsible gaming measures to ensure a safe experience for all players.

Help is Always Available

If you feel that your gaming habits are becoming problematic or if you need assistance with managing your play, please reach out to us through our support portal. Our team is here to help and provide guidance on responsible gaming practices.